"Jeff and Rick are super. They help me and guide me though out this journey. I was not familiar some of the terms Jeff explained to me with out any frustration. Rick thank you for prompt response any time day or evening even in the weekend. Thank you all the team you guys are awesome."
"Being able to reach out and get answers quickly. Information was clearly conveyed to me. Everyone was nice and easy to communicate with."
"Jeffrey and his team are working excellent Always on top of everything. Providing information and education for every steps we move. Very blessed and thankful to have him and his team. I recommend his team . Nothing will go wrong if you work with Jeffrey"
"Jeffrey and his team were as expected, professional and hard working. loan closed in a short time I will reccomond them to other agents"
"Made my experience super smooth and easy. Everything was communicated clearly and was very accessible when I had questions about anything since I’m a first time homebuyer."
"Excellent service overall. Very knowledgable and professional."
"Jeff was great! The rest of the team......not so much. I am not new to this process as I have bought and sold several properties in the past. The amount of duplicate documents I had to send was frustrating, to say the least. I was asked for the same tax document four different times. Each time I resent it I asked if this is what they were looking for and never got a response. Communication was a reoccurring issue throughout this transaction. If you can clean that part of the team up you guys would be a 10 or 10 all day long."
"Quality service/responsiveness timely made my first time home buyer process with your movement Awesome 👌"
"Team Neilsen in their entirety was beyond amazing. Everyone we talked with at various times was always one thinking step ahead of us . Any questions we had were answered promptly. The loan process can be very stressful but we felt really taken care of along the way and not stressed! We really feel valued as a customer of Team Neilsen and look to having a lifetime loan officer with Jeffrey and his team . Thank you for helping us with our dream home!!"