"We were newbies, and Chad guided us through the process in a very nice and personable way. We were impressed and grateful."
"chad and the team were great! they were very communicative so it made for an easy transition for us"
"Good communication on a timely manner, and professional approach."
"Underwriting requests were not consistent and focused on areas that were not as relevant as other areas that should have been (and weren't examined). I am happy to have a conversation about this if there is truly an interest in evaluating my comments. I can also provide concrete examples of requests that had been made and were not relevant in determining my ability to pay back the loan, and requests that could (I would argue should) have been made that were better indicators of my ability to pay."
"Communication was always very responsive. Chad and Chaz quickly answered all of my questions. When I asked for a realtor recommendation, Chad even recommended one he personally used. The rate lock occurred very quickly after I made my decision. The team was able to do a fast close when sellers wanted an earlier closing day."
"He did everything with the necessary precision and speed and finished without any problems. The most importantly his work responsibility who answered the phone at any time."
"Relatively straightforward process. Could have communicated things a little more clearly, especially when additional costs were incurred but overall experience was great. Chad and Chaz were great to help me get through the process smoothly and a pleasure to work with"
"I appreciated the standard English level of communication instead of the legal jargon crap. also seemed to be available at any time. which was nice"
"I’m a repeat customer of Chad. His professionalism and expertise gave me peace of mind during my refinance process. He made the process quick and easy and now I get to enjoy the benefits of a lower interest rate."
