"It would have been exceptional, had it not been for the underwriters LAST minute MINUTIA requests. Julie and Liz were amazing. Responsive, helpful, and professional. Liz, in particular, toward the end, kept things calm and encouraging even though the underwriter asked for a ridiculous amount of last minute requests. It caused an unnecessary amount of stress...very frustrating. I have asked for the name of the underwriter, because I wanted to send feedback to their boss. I understand the need to document. But the level of minutia and the last minute aspect of it, it seemed like they were searching for something that just didn't exist. It almost cost us a delay... thankfully, the closing manager stepped it up and we were able to get funding and closed on friday of the 20th. With only a slight delay."
"Julie was an outstanding communicator. Second time I've had the pleasure of dealing with her. Always answers your questions and her response time is ridiculously quick - she returns emails after hours and on weekends! Amazing. Julie represents Movement Mortgsge very well!!!!"
"I was referred to Movement Mortgage; I did not select them after reviewing several other lenders. Julie is amazing. She communicated well the following steps and what would be needed, and worked diligently to complete them. Her assistant, Liz, on the other hand, was very frustrating to work with. Liz came off as very automated. She didn't seem to know or care about us, the purchasers. I had corrected her multiple times about my specific account, and it was still mislabeled or called the wrong thing. I would be badgered over and over about completing a loan task when there was nothing I could do, and my time, regular business hours, and work were never considered. I often considered stopping the entire process and seeking out a different lender altogether, curious if this interaction was everyday or distasteful, but did not want to risk losing the house due to finances. We got it done, and I am pleased it's over That said, it cannot be denied that Movement Mortgage completed a tricky loan, which they worked very hard to accomplish. I would recommend them to anyone less sensitive than myself and more experienced in purchasing homes, as that would be a better fit. I would not recommend them to any first-time buyer who needs more than superficial guidance."
"Julie was able to meet sll our needs timely snd professionally."
"The communication was wonderful. No matter what time of day it was, Julie always responded very quickly."
"Working with Julie Scott at Movement Mortgage was a smooth and stress-free experience. Her communication was excellent—always prompt, clear, and consistent. Julie was completely transparent, keeping us informed at every step and making sure we understood all our options. She worked diligently to help us lock in the best possible rate and was always available to answer questions. Uploading and sending documents was quick and easy, thanks to a very user-friendly system. The work and income verification process was seamless compared to other lenders we've dealt with. Her fast response time and attention to detail truly stood out. Julie made the financing side of our home purchase feel manageable and organized. We would absolutely work with her again and highly recommend her to anyone looking for a reliable and dedicated loan officer."
"Thank you for helping me with the whole buying process. I was able to rely on the team for guidance on document signing and questions. They were very responsive, fast, and were always supportive and available of any questions I had. Thank you again!"
"Communication was great even with us being in Ohio."
"Julie always has her clients best interest in mind throughout the entire process. When things seemed stressful Julie put our minds at ease."
