"Felicia was great, but the underwriters and other people on the team were not so great. Not enough communication, confusing, repettive qustions on items alread sent, not clear on what they needed, indecisieve on my mortgage plan, they forgot to tell Felicia about the 2% cap, cleared for close then tried to say we couldnt close."
"Felicia was very attentive, responsive and answered any and all questions we had. She worked hard for us and even drove over a hour to be with us for our closing. Very grateful for her."
"For all the reasons listed in the survey in addition to her quick response to any questions & her always cheerful, thoughtful & caring demeanor! She is one of a kind when it comes to customer service!"
"Felisha is an amazing lender. She always answers when I called. She believed in us. She worked tirelessly, To get us approved for our loan. I would 100% recommend her to anyone."
"When I signed the final document it made me the happiest person in the world"
"Felicia was awesome to work with, she was able to answer every question I had, and take me from knowing nothing about buying a home to getting keys in my hand. She was also a joy to work with and I always felt like she was on my side."
"Felicia always went above and beyond to make sure our quick closing of our new home happened on schedule. Her diligence and genuine dedication to achieving the desired outcome made what could be a difficult process goes smooth."
"Felicia Was a rock start not only did she make sure through every hiccup and bump on the road we got our home! but she was also there to talk to us and explain things to us like we were actual humans and not just a transaction. Felicia also knew how much we wanted a home but also how important our dogs are to us and that they come before anything even if that meant we scale back what we actually wanted .. We can never thank felicia enough for everything she did for our family! she is not just our mortgage lender she is our friend and we will forever work with her anytime we decide to buy real estate!! The Anderson’s!"
"Felicia is the Michael Jordan at what she does. Professionalism absolutely off the charts. Simply couldnt have been any better of an experience. 10 Gold Stars!!!!"
