"Ease of doing business, patience. Brandon made things easy."
"The underwriter assigned to this mortgage folder was insistent on signage of an agency internal telwork form and held up "ok to close" despite my working in the local commuting area and not having telework be a condition of employment, having evidence of grade and step with OPM publishing salaries online, and a memo from the Presidential Appointee (SES) stating my employment was solid and I could work in the new locality area. They actually suggested I might be angling to be a P/T employee. Making up wild scenarios is not helpful and contrary to the evidence of consistent on-time payments and great credit. Expecting govt bureaucracy, especially a HR specialist, to move at your pace put undue stress on myself and the overall process. All for a telework form - absolutely ridiculous. Someone in Solutions Management said they would call to discuss the underwriter/underwriter process and he never did. This was not an issue with Brandon Mears --- to be clear. This was your underwriter. Underwriting made what would have otherwise been a perfect experience and made it frustrating as hell."
"Kept me informed during the whole process. Very responsive to questions."
"Brandon was personable and professional. He was very responsive and able to answer all the questions we had. We would recommend him to anyone!"
"Brandon was very helpful throughout the whole process. This was my first time buying a house and he was incredibly insightful. He answered my questions and concerns day or night, and I enjoyed interacting with him on a human level. I don't foresee purchasing a different house anytime soon but if I do, I know who I'll call!"
"Brandon was very responsive, took the time to explain things, and was very knowledgeable. Him and his team were in constant communication with us throughout the process and made for a super smooth closing day. We highly recommend Brandon!"
"Brandon went out of his way to provide information and make recommendations. He answered all of our questions and never made us feel like a bother."
"Brandon communicated with me every step of the way. He explained everything in detail and was open to any questions I had about the process. He actually made getting a mortgage simple. I wish to.thank him for everything!"
"I had no clue what went in to buying a house and Brandon made everything very clear and easy going I would recommend him to anybody such a great person"
