"Susan is very personable and explains things in it's basic of manners for all to understand. No matter the time of day she spent the time to make sure we were comfortable before moving forward with any of the steps."
"Great communication, email prompts on everything needed, kept me inform."
"Susan is a very informative and very knowledgeable individual she went above and beyond any of my expectations to make sure all of my needs were met not only was she very professional she also took a personal interest in making sure I was aware of everything that was taking place during the process her actions were essential to making this experience more enjoyable"
"Susan is very knowledgeable about the industry. She is willing to think "outside the box" to find the best path for her clients. It's not often I am impressed by a lender, but she is amazing!"
"Susan guided me and my family every step of the way during the mortgage process. She looked for and found ways to make our dreams come true."
"Susan is definitely an expert in her field, this process was as fast and efficient as it could have possibly been. As first time homebuyers we were a bit daunted, but Susan explained everything and walked us through the process with such ease and confidence that we knew we were in good hands. If we had questions she was available, responsive, and always acted with the utmost professionalism. We could not recommend her enough, if you go with another agent you’ll be missing out on a truly exceptional experience."
"Susan was top notch from beginning to end of this first time home buyer home purchase. She was in regular contact throughout the process which I really appreciated."
"Susan did a good job communicating throughout. There were some issues with the closing/title team which caused frustration due to delayed and still incorrect information. Happy to have completed the project."
"Not having to re submit the same documents several times. There should also be a limit onto how much a person should be accountable of withdrawals from their bank accounts. $20 should not have to be traced."