"He made himself available to help us on a holiday- Memorial Day-. He kept us informed, always emailing us or calling us back. Smooth, fast process."
"Thomas is very accessible and responsive to the agent and buyer to answer questions or to help. Movement was ready to close early which gave the buyer a sigh of relief. GREAT company to work with!"
"Excellent customer service and great attention to details. Thank you again, Rick!"
"I am a Realtor and have worked with many lenders over my career and have just done business with Rick recently. My clients and I are extremely satisfied with Rick’s performance and I highly recommend him. I will be working with him on a regular basis from now on."
"Rick and his Team did a great job! The loan was challenging from the start and as we neared the closing date the last-minute pressure was on Rick and his entire team. Once all funds for the buyer were verified they had only 3 days to review the file, balance with the title company, and close on the scheduled date. Everyone was on edge as we waited for Rick and his team to pull off the 'Hail Mary". I look forward to working together again! A very hearty THANK YOU and CONGRATULATIONS to Rick and his TEAM! Melinda Ray lpt Realty"
"Have more communication during the process is good. Update the customer all the time with the stage of the process and inform the next step. There were times when I did not have current information available. The agent did not provide enough information or offer different scenarios. Discussing the final numbers before the closing date is key for the customer to be ready. (It did not happen in my case. I receive the final numbers last minute)"
"Excellent experience working with Rick. He rose to the occasion and went above and beyond to make it happen for my clients. Buyers are very appreciative and very happy."
"Rick did everything possible to get my loan ready for closing day. His communication every day was excellent. His way of explaining different loans was amazing. Would definitely recommend him to anyone."
"Rick was very communicative and was quick to respond to all questions. Rick managed to find various offers and grants that I was eligible for, and made closing extremely easy"
