"She catered to my needs every step of the way since day 1."
"Let me first say that this box is buggy for android mobile users. You have to enter a letter, lose control of the box, select it again, then push enter just to even be able to type. Someone's slacking at their job here, and it isn't Najah Tran. 5000 characters, minus the few hundred due to this buggy box and my inability to ignore it, isn't a sufficient amount of characters to describe just how out of her way and above and way beyond normal expectations Najah performed. We encountered problems at literally every foreseeable and unforeseeable corner of this loan. This wasn't your standard conventional loan. I am a person who was hit by covid over 4 years ago, and I went from a highly productive engineer and programmer to a person surviving on disability insurance in a matter of a few years due to long covid or post-viral illness. This causes my sleep-wake schedule to be off, my energy levels to be low, and my mental capacity to be very limited at times to name just a few of the symptoms. Najah was extremely flexible working throughout the day, providing correspondence at any day of the week or hours, simply to help accommodate my situation. Would anyone else do that alone? Sure, but not many. Najah had to navigate my disability status and situation to ensure I would be eligible for a loan, she had to navigate the SHIP loan program for Santa Rosa county, she had to navigate issues with numerous failed inspections, and she had to keep a team of people organized throughout the entire process. I literally could not have asked for anyone more knowledgeable, compassionate, willing to learn, or willing to go the extra mile to get the job done. Not enough great things can be said about Najah. She made this process, which was absolutely nightmarish for every reason but her, bearable with her great sense of humor and level of commitment to her work. It is evident to me, having spent hours on the phone with her dealing with issues, that she is amongst the top tier of her peers on her field. Anyone would be lucky to train under her or to work with her, and anyone who dealt with that subordinate would be lucky to encounter the wisdom Najah has passed on to them. If I might be so bold, simply put, Najah is an absolute badass in her profession. Thank you for all of your hard work Najah!"
"Najah was amazing from the beginning all the way to the end of our loan process! She was always just one text or one call away.Very fast and informative on the process of our loan! She made our refinancing process smooth and stress free. We truely felt like we were in good hands working with Najah. If she didn't know the answers she always went above and beyond to find out .I highly recommend her and look forward to working again with Najah in the future."
"I thank God and Movement Mortgage for such a professional passionate loan officer, Ms Najah Tran to represent their financial institution. , It was obvious that her goal was to see families as home owners. She so aimed to listen to my needs and aimed to satisfy her customer as we went through this process to be in sync with the desire of the customer in reality of their financial ability to qualify and maintain their investment as it was in the ordinances with the company policies and procedures and the laws of city , county and state. She kept me as a customer in a place of peace as the process became more in depth 🙌. Her personality exemplify patience and expertise to the satisfaction of the company she so believe in , as they are family oriented and community based visionaries to increase the financial impact for growth in meeting families living needs. She made it very clear of the professional team support as they work together to make the final results a success, both for customer and company. As we approached level of the Underwriters needing accurate documents and explanations being place , the team was very accountable and meek as they requested information to get the job done in a timely manner. I am so pleased with the final result as I became a new homeowner. I am so grateful that Movement Mortgage company has a skilled professional representative to represent their company to the world . Her relationship with the realtor was superior. She worked diligently with her in the process. Again ,I am so pleased with Ms Najah Tran 's performance in this endeavor and look forward to watching her excell on many levels in being an asset in The growth of Movement Mortgage financial institution. 😀"
"Najah made it great, superior, stellar!! Najah is a complete gem. Priceless. Unforgettable. So compassionate. Empathetic. Resourceful. Positive. I am a licensed Florida Realtor and will be getting my Alabama license right away. Not only is Najah my personal number one loan officer for any future endeavors that require mortgage lending (although the underwriting experience leaves me questing to be independently wealthy enough to pay cash), any of my Alabama/Florida clients, friends, family and associates who need mortgage services, I will WHOLEHEARTEDLY refer Najah Tran and her team, Jan and Ryan. They were all simply amazing!!!"
"She was extremely kind and considerate would love to work with her again and very knowledgeable!"
"Very grateful for the Najah And her teams help. Their willingness to help me see it through until the end."
"Najah was on point from beginning to end by keeping us informed about our approval of the loan to the closing of our house. She is knowledgeable, professional, kind-spirited and just overall good person to work with in general. The best!!!"
"Najah was wonderful. Very communicative, patient, kind, knowledgeable, responsive. I really can't say enough great things about her. She made me feel cared for and about. My past experience buy a house was fraught and scary. Najah soothed my anxieties and made sure everything was easy and smooth. I am so grateful to her. I hope who ever is reading this gives her a giant raise, 4 extra weeks paid vacation, and a really good bonus. Your company is lucky to have her."
