"Michelle's team was very helpful and patient. I definitely appreciated their commitment to ensuring that we were able to finance our home. However, I did have issues with the portal from the beginning and wished there was a better way to keep communication in one place versus multiple emails."
"I loved the patience, because I was hospitalized and I had hardly any time. But she allowed time. Thank you for the opportunity to to live as a home owner."
"Michelle friendly and in constant communication. The requirements from the underwriters on the loan were unique and a little difficult"
"The patience she had with any question or any process that was required and the overall communication"
"Michelle Caro was very helpful and patient with me throughout the whole process, I wasn’t as stressful as my previous loan experience."
"Michelle was always open to calling us to clarify things that we didn’t understand. This was important as you often feel overwhelmed during the home buying process. Specifically during the lender portion."
"When we first began to look for a home, Michelle was Michelle took extra effort to initiate our qualification needs. When we had questions about required forms to sign she always available after normal working hours. It was a very good experience working with Michelle and a great asset to your organization."
"The promptness in which our application was processed. Michelle is very knowledgeable in handling every question which we inquired about."
"Answered all of our questions and went above and beyond it was not easy and remained very patient with us always reassuring us."