"Professional, explained everything in detail, had to explain a couple of times because I had never done a reverse mortage before. After that I was ready and followed through with my part. It was an easy transition."
"If he had been close enough to be in person at closing ect"
"Michael was very knowledgeable and patient. He even took the time to stop by my home when he was in town. He was also very responsive. I appreciated working with him."
"Way too many delays and requirements not known from the start."
"Communication was excellent, the process was explained clearly. The whole staff was very knowledgeable and questions were addressed quickly."
"Michael was very respectful, pleasant , and informative. He always took phone calls and answered my questions. He was a pleasure to work with."
"Michael was very good at explaining how things work. He was quick to respond to my questions. As the commercial on TV says, "This is ione of the best decisions I have ever made in my life.""
"very patient and clear with his description of what would work for me. And he was very knowledgeable yet easy to understand. I've never had such great experience like this before. I will recommend him to a lot of my friends."
"Michael explained details about the mortgage in general I did not know ... and he outlined the steps and process at the start so I knew what to expect and what was required."