"Bery personable people and quick to understand my needs, etc"
"A lot of patience. This was a tough experience, not an easy one. Lots of details did not fly smoothly. But Michael Joy had the patience to help move it forward and helped resolve each problem along the bumpy road."
"Thank you for walking us through this process . You were always kind and patient"
"Michael and his team kept me updated weekley weekly sometimes daily, answered all my questions , made the process easy for me all the way up to the signing, where the notary came to my home st the time I needed him. Michael worked quickly to get me the best rate and get me moving forward quickly , time was of the essence. the whole team was very professional at all times. I was not looking forward to going thru the process, Michaels team made it go seemless and quick. Thank you!"
"Michael Joy, good communication, good trouble shooting, and kind demeanor."
"Professional, explained everything in detail, had to explain a couple of times because I had never done a reverse mortage before. After that I was ready and followed through with my part. It was an easy transition."
"If he had been close enough to be in person at closing ect"
"Michael was very knowledgeable and patient. He even took the time to stop by my home when he was in town. He was also very responsive. I appreciated working with him."
"Way too many delays and requirements not known from the start."