"Mark and his team were excellent. They kept me updated constantly and went over things I needed clarification on which made my first time buying a house a smooth process."
"Mark was a great communicator and he has an awesome team."
"Communication about the proces. Other than that, no complaint."
"Mark helped me buy my first house at 21, i had very little to no knowledge on the process and he gave me honest answers to all of my questions and helped me make the best decision for my family. Mark also not only matched, but he beat, the preferred lender rates in my area ultimately giving me the best opportunity to purchase my home."
"The level of communication as well as professionalism made this process great. Each individual we experienced in the office, that we came in contact with, knew what needed to done and each treated us with respect. Fantastic experience."
"Excellent communication! Smooth process from beginning to end!"
"Flexibility of staff while we were sick or in hospital. You all were so understanding and kind. We have some adjustments to make to our new home. For our disability needs. Please help us if you can. The VA will help with some. I am a Vietnam Veteran We have been married 60 yrs."
"Mark, Ashley and Team were terrific. They communicated well and processed everything professionally. Explained or helped us tremendously to get through the loan approval and processing. The website for uploading documents is a bit unfriendly, and could be more user friendly. The only real drawback was working with Loan Processor Bill Hach. The communication with him was a bit tough, where documents already sent were requestwd again or not in the portal or were missing."
"The level of communication was great with Mark and his team. I was overwhelmed with the process but was never afraid to ask questions."