"Communication, attention to detail, friendliness, knowledge of the mortgage process and ability to explain it in a matter anyone could understand. Unwavering guidance and warmth. We felt like we were supported through the whole process and Lauri had our best intentions through out."

"Lauri is very knowledgeable and great at communicating. My wife and I had a lot of questions throughout the process and she never seemed annoyed answering them."

"Everyone is great! It’s just the nature of the process, quite a bit of paperwork involved which can be challenging with everyday life."