"Joy was so upbeat and energetic during a unexpectedly complicated process We felt that she knew exactly what to do and gave us wonderful support A consummate professional, very knowledgeable, great communicator, and just plain fun to work with."
"Joy is an excellent communicator, knowledgeable and efficient."
"Joy & team are easy to work with and made whole experience easiest I have had."
"Consistent communication anytime we had questions, no matter the time of day."
"Joy was available whenever we had questions and answered all our questions fully! Since this was our first time buying a home she was very helpful explaining things step by step so we understood everything!"
"Joy has been great to work with. We've especially appreciated the level of professionalism and knowledge when it came to securing financing that works within our budget, as well as the willingness to help us find the home we've been searching for. We know she worked hard behind the scenes for us, even going to bat for us a couple of times to help us reach our financial goals. We know many loan officer's wouldn't bother to do so. The speed, flexibility and availability of communication with Joy has exceeded our expectations in comparison with other loan officers we have worked with in the past. For example, Joy seems equally comfortable communicating through messages, emails and even happily taking our numerous phone calls. We are always sensitive about imposing on other people's time, but Joy was always quick to respond and was patient with all our questions... even those that were outside her job description. We will definitely recommend Joy."
"As a first time homebuyer this experience went as smooth as we could’ve imagined. Joy was so helpful and responsive and made the process very comfortable for us both."
"Joy was amazing to work with. She went above and beyond to make sure I understood all information received and had options for the loan that worked best for us."
"My experience was great because Joy was very thorough and patient. She was able to walk use through step by step and accommodated to our specific needs in a timely matter."