"Joy & team are easy to work with and made whole experience easiest I have had."
"Consistent communication anytime we had questions, no matter the time of day."
"Joy has been great to work with. We've especially appreciated the level of professionalism and knowledge when it came to securing financing that works within our budget, as well as the willingness to help us find the home we've been searching for. We know she worked hard behind the scenes for us, even going to bat for us a couple of times to help us reach our financial goals. We know many loan officer's wouldn't bother to do so. The speed, flexibility and availability of communication with Joy has exceeded our expectations in comparison with other loan officers we have worked with in the past. For example, Joy seems equally comfortable communicating through messages, emails and even happily taking our numerous phone calls. We are always sensitive about imposing on other people's time, but Joy was always quick to respond and was patient with all our questions... even those that were outside her job description. We will definitely recommend Joy."
"As a first time homebuyer this experience went as smooth as we could’ve imagined. Joy was so helpful and responsive and made the process very comfortable for us both."
"Joy made our experience go smoothly. She gave us confidence and put our minds at ease. She truly is the best to work with and I trust she looks out for our best interest. 100%"
"Everything was very straightforward, clear and done exactly in promised timeframe."
"Joy was amazing! Not only was she knowledgeable and helpful, she was always available to answer my questions! Overall it was a great experience and so smooth. Everything moved along like clockwork! Thank you Joy!"
"Joy made our experience great as she is a very communicative person and very caring in dealing with our situation. She is very professional and is always available to answer all of our questions. I would highly recommend her and Movement Mortgage for home loans."
"Joy is an amazing Loan Officer. She is truly non-judgmental, honest, real and supportive. We are first time home buyers with a lot of questions, and she answered them without making us feel uneducated, "less than" or incompetent. Joy has been working with us for over a year as we cleaned up our credit. She never judged us, which was such a fear we had. She is so smart about the loan products available and that her company can offer, she has many great connections that she was able to reach out to in regards to some of our questions. She understands and has processed Tribal 184 Loans -which is rare- and was able to explain and show us all our loan options to get us into the best one. She is so diligent and passionate about what is best for her clients, that she was even able to change our loan product at the last minute to get us a better rate (saving us hundreds of dollars) as she checked and our credit scores changed. On a personal note, sometimes in life you get the unique chance to work with people who have found their passion, their true calling that uses all their special and specific skills and talents. Those interactions are rare these days. But this is Joy's true calling. She genuinely cares about her clients and what is best for them and their goals; it's not about the money or accolades for her. You will feel that in every single interaction with her. I highly and absolutely recommend her for your loan needs, your loan questions and especially, if you were like me and said, "I will never be able to get a home loan" - go and talk with her. She will be real with you and non-judgmental about your credit, your questions, your status or anything. Thank you Joy for absolutely everything. I would not be a homeowner without you and all your encouragement. Thank you for making this dream become a possibility and being there as it became a reality. You are so deeply appreciated."
