"It wasn't made clear that my wife would have to attend the closing even though she wasn't on the refinanced mortgage. We had to scramble to get papers notorized in order for me to make the scheduled closing since she wasn't able to travel to the closing."
"Jon was amazing and was attentive and on top of everything. Will recommend him to my friends"
"2nd time doing a loan with Jon, and another great experience. Jon and his team did a fantastic job working to secure us a great rate as well as trying to meet our timelines for settlement and overall purchase of our new home. Jon has a great knowledge of the Delaware home market and the communities in Sussex County. This led to us feeling very comfortable with our choice and going with John and his team, and movement mortgage. Communication, timely response and overall due diligence was excellent. We would definitely do another loan with Jon and Movement."
"Jon, Lydia, Renee and Tessa were awesome. They answered all my questions quickly and are very knowledgeable. Great team to work with!"
"Jon was great, the rest of the team not so much. We kept asking for a final number for our wire transfer but nobody could give us a final number until 10:00 am the day before settlement. We were told to have the wire transfer set up two days before settlement. This added a lot of stress to the process. We didn’t get a correct settlement sheet until settlement- the previous sheet was incorrect, it didn’t have our deposit figured into it. We were told that it was because our deposit was not verified yet? All of our bank information was submitted weeks before this, we answered every question that was asked in a timely manner- usually the same day. Jon was very responsive when we called, I believe that the issue was from other members of the team."
"The whole process went very smoothly and everyone I dealt with was very accommodating and kept me in the loop"
"Jon and his team were great throughout this whole process. Every bump in the road that I came across, Jon found a solution and communicated it in a timely manner. This team took a stressful process and made it as smooth as possible, making sure I understood everything along the way."
"Jon was excellent but the back office support was not a pleasant experience"
"Jon's communication is unparalleled. He was proactive in reaching out when something needed attention and was always able to answer questions."
