"Jess was incredibly helpful through the whole process; we felt very taken care of and like she had our back. She explained many things to us in a way that made things that seemed confusing easy to understand. She was flexible, communicated swiftly and acted quickly when we needed it! Overall a great experience."
"We had a wonderful experience working with Jessica! She is extremely professional, approachable, and knowledgeable. Before we even started the loan process, Jessica took the time to explain everything clearly, and I learned so much about home loans through her guidance. Throughout the process, she and her team worked efficiently and were incredibly organized — helping us successfully close within just two weeks! Jessica was also very flexible and accommodating when we needed to make changes to the loan terms. I’m so grateful for her support and would highly recommend her to anyone looking for a smooth and stress-free lending experience."
"Jess was ext communicative and committed to making the process as simple as possible for everyone involved"
"We worked with Jess on buying a house in the Ballard area, and she made it a breeze for us. She was available to answer all of our questions, and was easy to work with remotely which was important for us being located out of state before the move. I would gladly work with her again in the future."
"If you’re looking for a mortgage person who is not only knowledgeable but also genuinely cares, Jess is that person. Throughout our home-buying process, she’s been a steady, reassuring presence. Even when things felt confusing or stressful (and trust me, there were moments!), she responded with kindness and clarity. What stood out most to me is how she always said, “I got you,” and meant it. And though underwriting had some last-minute twists that made me a little emotional, Jess didn’t dismiss my feelings—she acknowledged them, explained everything patiently, and worked behind the scenes to get us the best outcome. She’s smart, responsive, and always willing to go the extra mile, even when the road gets bumpy. I’m someone who tends to overthink and ask a lot of follow-up questions, and Jess never made me feel like a burden. She was empathetic, calm, and very human in a process that can feel overly mechanical. Highly recommend her if you want someone who doesn’t just get the job done—but does it with heart."
"Jess was extremely communicative with us during the process and went above and beyond to make sure we felt comfortable and informed with the decisions we were making. She truly made us feel like she cared about what was best for us rather than seeing us as someone to sell a product to. Would absolutely recommend!"
"Jess was AMAZING. She and her team were super communicative and provided us with the information we needed to make informed decisions. The value of their kindness, dedication, and professionalism were actually among the main reasons we decided to choose Movement, even over other lenders that may have had better rates. The experience from a customer perspective was just phenomenal."
"The experience of this team made my nightmare scenario of loss and rejection into a wonderful experience of acceptance that can bring my family together and help build a tighter local community."
"I'm a first-time buyer. Jessica and her team were helpful and communicative through every part of the process. Buying a home is stressful, but working with Jessica cut down on that stress and made me feel confident and comfortable with the process. I will absolutely send family and friends her way in the future."
