"It was a very fast turn around on a situation that was sensitive and vulnerable, Jennifer and Aisha were amazing and provided so much support to get us through it and with the best deal in our favor."
"Overall it was a good experience and the team was very responsive and gave solid advice and explanations. I did find some issues with attention to detail. There were errors on some of the closing cost estimations and errors in the loan application when it came to our military experience. There were questions asked multiple times that were already addressed in the application. I do not like submitting sensitive documents via email because that is not secure (your server may be secure but mine is not). The portal was re-opened for me after I asked about the security risk twice, but all documents were requested via email when we were cross-qualified and I do not think that is the best form of practice. I think Jennifer is great at what she does but her team is where the attention to detail issues arose. We were not communicated with when the escrow was initially extended from 2 weeks to 30 days either. I think we would go with Movement Mortgage in the future because the professional nature and expertise of the team did exceed the other lenders we qualified with. This was our first mortgage and minor errors are to be expected. But locking the rate and achieving our goal is the most important part."
"Very personable and help to process everything in a timely matter."
"She help guide us through the loan process and let us know what was needed to be done in order to make our homeownership dream come true. Thank you Aisha as well."
"Jennifer and Marissa where always on top of it all! Any questions or concerns, they would get back to me asap! I greatly appreciate all there hard work to help me achieve what I needed to do! Thank you all so much!"
"The team was helpful very informative and knowledgeable Great communication"
"Jennifer is a great loan officer! She always answered any questions we had and always explained anything that we didn’t understand. Jennifer and her team are awesome!"
"Jennifer and her team treated us great all throughout our home buying process. They immediately began to help us from start to finish and were always willing to answer any questions we may have had. They made a part of the home buying process so easy."
"Very professional, friendly, prompt and knowledgeable in all dealings. Will certainly use Jennifer’s services again."