"I would like to offer clarification regarding my initial review. As a first-time homebuyer, I believe it is imperative to receive a clear and comprehensive explanation of the necessity and function of a second mortgage. The homebuying process can be exceptionally stressful, and it's crucial that clients are never placed in a position where they feel pressured to sign documents without fully understanding their content. I want to acknowledge and sincerely thank Jeff for the effort he made to answer my questions in a timely manner and provide clarity when needed. His support was genuinely appreciated. I felt it was important to share this feedback: greater transparency and more proactive communication from the lender’s team are essential to help clients feel informed and confident throughout the process. Ensuring that buyers understand every aspect of their loan especially something as significant as a second mortgage will go a long way in building trust and reducing stress. Thank you for taking the time to consider this feedback. I hope it can help improve the experience for future clients "

"As a first-time homebuyer, I believe it’s important for you to thoroughly explain why a second mortgage might be necessary and how it works. Purchasing a home is an incredibly stressful process, and the last thing anyone needs is to feel rushed into signing paperwork without fully understanding it. With that being said, I will acknowledge whenever I had questions, Jeff did his best to assist and provide clarity, which I greatly appreciated. I just wanted to express the need for more transparency and support in these areas."

"Jeff was very patient with us. Our first meeting with him was cery detailed. He explained all of our options with us and shared what he felt would be the best option for us. He was realisitc with what we were able to afford and which area. Once our offer was accepted his team was great with us and very detailed with everything. I will definitely work with Jeff again for future purchases."