"Working with Chris, Claudia and the Movement Mortgage Team was a breath of fresh air. They explained to us step by step how our home loan process was going and what we needed to make it all happen. Claudia and Chris were available to us at all times even through the holidays! They have been kind, caring, patient, understanding and professional. We have been so blessed to have them for our first time homeowners loan. We would definitely recommend them to our friends and family. Thank you!"
"Chris and his wife Claudia are not only amazing at what they do but also amazing people to have in your life! they truly have a passion for what they do and compassion for the people they work with. They treat you like family. We had a horr experience with another company and switched over to Chris and his team and it was the best de we made."
"First, why isn't okay good enough? Just because my experience wasn't stellar doesn't mean I don't recognize the hard work put in by no less than 4 individuals on my behalf. We had miscommunication issues several times, but after some discussions, one member or another resolved them. The biggest issue was not fully the team's fault, but it has made me unhappy with Movement Mortgage. I was assured, I think by Claudia or Alina, that the disclosures were just that and were not the actual loan. I expressed that I wanted no electronic signatures linked to my home and was told the final loan documents required physical signatures, not electronic ones. I felt better and ONLY signed the disclosures electronically because of this assurance and the insistence that we were on a time crunch (a due date had not been communicated to me, and things had slowed down because I had been sent FHA disclosures instead of Conventional loan discloasures). After signing with the notary, I thought everything was done, but I was told I had more to signe electronically. I was forced to sign the loan again electronically or lose my home because Movement Mortgage has a ridiculous policy that if one document is signed electronically, they all must be. My team apparently didn't know this or did not understand how serious I was about only signing physically. I experienced a great level of anxiety and stress over this situation and am still irritated about it. The only reason I signed was after hours of angry prayer, God sent peace to my heart, and I knew it would be okay to sign. Just minutes after that decision, my relator called to tell me that the Movement team probably has never had to work with someone like me and they didn't mean to mislead me, it was probably accidental. I took this as confirmation of the peaceful feeling being answer to prayer. It would have been nice to receive a follow-up email from at least one of the team after I let them know I was going ahead and signing. There was no apology for providing incomplete/incorrect information about esignatures. Instead, I received a survey request that was obviously computer generated with the comment, "I hope I made your experience stress free. Chris would not have written that after not following up on my stressful situation."
"Por q son unas exelentes personas y muy ptofecionales con experiencia y una actitud muy positiva felicitates y mil bendiciones"
"My experience with Chris was incredible. I could've been more thankful for him and his team for helping me with one of my dreams of being a home owner come true. they answered all the questions that I had and answered every call whether it was early morning or late at night. I highly recommend them to family friends. Because they can make it happen."
"Chris and his Power House Team were exceptional to work with. Superior communication and excellence in service made working with them an easy commitment. They understand the value of care and responsiveness in service. Thank you for helping to take the stress out of buying a home."
"Transparency, quality communication, and clear responses. There wasn't a question he, nor his team, could not answer for me via text, phone call, or email. Made a great impression and made this process as stress-free as possible. Outstanding."
"Chris and his team are absolutely amazing. Chris made this experience very personal and made me feel secure. He explained everything at a level I can understand. I am very pleased and happy I chose this team for my refinance. Just the best ever!"
"Tuvimos una muy buena atención muy profesional con gran conocimiento en su trabajo y buenos resultados"
