"Great communication, willing to look at all options and provide expert support. Very friendly and quick to respond."
"Brandy and her team were friendly and took time to explain the process of our mortgage to us. When we had to make a quick offer on a popular home, she ran all the numbers for us lightning fast to make sure it would fit our budget. Our realtor believes that the fact that the seller's realtor knew we were working with Brandy played a part in why our offer was chosen over two others that were more than $20K higher than ours. She and her team made the entire process as smooth as possible, with a great deal of empathy and understanding. When we bought our first house years ago, I don't even remember who we worked with for lending--the process was so impersonal and cold. But I will remember Brandy and Amanda because they made us feel like when we arrive in Tumwater, we will already know at least a few of our neighbors. Our realtor, Savannah Parker, recommended Brandy to us, and I am so grateful she did. I never expected working with a lender could be such a warm and positive experience."
"She was easy to talk with and answered all my questions."
"Working with Brandy as first time homebuyers was a dream! Brandy, Amanda and Team Nell's were efficient, transparent, and proactive all while being so incredibly kind and patient with us for all of our questions. We knew we were in good hands through the demonstration of their character and actions-- she never let us fall through cracks of the process. We emerged on time, and more knowledgable about the most significant purchase of our lives. Thank you Brandy!!"
"Brandi was awesome. She answered all my questions and helped me understand buying a home for the first time. She is very nice and polite and timely in responsed. Will use again and recommend to friends/family."
"Very knowledgeable and pleasant to work with"
"Brandy was helpful and so patient with all our question!!"
"Brandy is warm and down to earth. She is kind and she showed up even when we didn't expect her to. She is a very lovely human and had a strong team of folks that make up team nelms!!!"
"Brandy was very informative and answered all of our questions in a timely manner. She is also very kind and was a joy to work with. It made my experience as a first time homebuyer not terrible. Thank you all for your amazing work."