"My lender was always available to answer my questions, and explained as and every situation for whatever the situation to be understandable. I could always call and ask a question, or ask what next will come towards what I'm doing, or about to do. My experience with MM will always help me to see what I can do to better help me, and also help others. I will be forever thinking about MM, and the experience I have doing business with Mrs. Zorn. Thanks again alwsys."
"The amount of information required was excessive. The charges for closing costs were even more excessive. We realize that we have not tried to purchase a house since 2019, but things have definitely changed. We don't know how young people could ever afford to buy a house in this economy with all the charges."
"Barb was so on top of things, explained every thing to me every step of the way, and went above and beyond!"
"Barb is very knowledgeable and went above and beyond to make sure our purchase of our new home happened"
"Barb is extremely knowledgeable and so helpful. She really takes the time to explain everything to us so we understand the full picture. She was super helpful even with the sale of our home with how difficult or a process it was and reached out to people to ensure it was moving along. Best loan officer ever!!!!"
"Barb didn’t judge my current situation, but instead she worked creatively to do all she could to make sure I was approved. And when I decided to off the purchase, she counseled me to help me improve my credit for when I was ready. She kept in touch with me, checking in, and working numbers for multiple houses I was considering. Throughout the process, Barb tried to anticipate any potential complications and create plans to ensure those complications wouldn’t derail my mortgage approval. In the end, Barb found the perfect solution for me, with zero complications, and no issues. Her counsel had worked and my credit score was improved enough to make the approval much easier. Barb was patient, kind, considerate, and kept my updated all along the way. It was a true pleasure!"
"The collaboration and the fact that I was able to reach out to Barb during and after working hours. Barb is knowledgeable and she answered all my questions and concerns."
"Barb has been on top of every detail and had been in constant communication. However it's important to relay that the underwriter played a part in creating an overall good experience rather than great one. It got so frustrating that I was 90-percent sure I would drop the mortgage and pay cash for the house. That frustration has halo effect on the entire experience. I would suggest to re-evaluate the underwriters."
"Barb was in every way an efficient and very professional loan officer. She made us feel comfortable and assured of everything she was doing in order to get our loan. Overall, our experience with her was great. She actually helped us to finally realized our dream."
