"MICOLE !!!!!! When I tell you this woman SAVED MY LIFE. I never could have imagined that my loan officer would have been someone I wanted to invite over for dinner after my closing but she is absolutely a star in every sense of the word. Key strengths to note: * Phenomenal, professional, clear and concise communication. * Genuinely seemed to have my best interests at heart and was a gem to collaborate with especially as someone with a particularly complicated life and financial situation-- I never felt judged or put down and she had incredible, supportive suggestions Her encouragement felt real and well-informed. * She was attentive, kind, sensible, and helped me understand the process * Also can't be overstated: she's hilarious, realistic, and deeply experienced . Grows / negatives: * About Micole - NOTHING. Never change!!! * I do wish the transition to working with other members of the lending team could have been more transparent from Movements perspective: I recognized that the other members were collaborators with a unique role, but it was not always clear who was responsible for what element of my transaction . Reham Beshoy and Pamela James were both excellent - it was just a bummer sometimes to have to navigate some of the requests through a middle man communicator *"
"Great communication and effort to get the best possible outcome."
"Communication was always present! When I felt overwhelmed or confused I quickly reassured that it was ok. I felt comfortable as if family was taking care of my wife and I!"
"Communication is vital in these types of transactions and experiences. Micole was patient with me and my many questions, informative, transparent, and overall a pleasure to have had worked with from start to the finish line I would highly recommend her to anyone seeking a mortgage officer. She did an AWESOME job ."
"Micole, I'd like to thank you for your professionalism from day one. Back in the beginning of the year when I reached out, you were so responsive, knowledgeable, and measured in a way that reassured me I needed to work with you in the future. Throughout the process you have made sure behind the scenes we were on or ahead of schedule. Without you on my team I am confident I would have ended the entire process. Your commitment to your community is evident in the way you carry life-changing conversations. Without your diligence I could not have foreseen a better outcome. When the tree fell during my walkthrough, you were able to pivot and navigated the process with such calmness. I was certain things would work out with you behind me and I urge ANYONE looking for a loan professional get a chance to work with you."
"Micole is very knowledgeable and supportive. She answered all my questions no matter how big or small. Communication was easy and timely with each conversation."
"I really felt like family and was given the tools to make my experience work for me."
"Micole 's knowledge and expertise in processing this loan.She always took to the time to explain exactly what was going on before it happened. This made the entire process easy, especially since I have never experienced a reflec closing before. She had tremendous patience with me ."
"Personaly cocerned. Always available. Very professional."
