Jessica Burns

"If you’re looking for a mortgage person who is not only knowledgeable but also genuinely cares, Jess is that person. Throughout our home-buying process, she’s been a steady, reassuring presence. Even when things felt confusing or stressful (and trust me, there were moments!), she responded with kindness and clarity. What stood out most to me is how she always said, “I got you,” and meant it. And though underwriting had some last-minute twists that made me a little emotional, Jess didn’t dismiss my feelings—she acknowledged them, explained everything patiently, and worked behind the scenes to get us the best outcome. She’s smart, responsive, and always willing to go the extra mile, even when the road gets bumpy. I’m someone who tends to overthink and ask a lot of follow-up questions, and Jess never made me feel like a burden. She was empathetic, calm, and very human in a process that can feel overly mechanical. Highly recommend her if you want someone who doesn’t just get the job done—but does it with heart."

"Jess was extremely communicative with us during the process and went above and beyond to make sure we felt comfortable and informed with the decisions we were making. She truly made us feel like she cared about what was best for us rather than seeing us as someone to sell a product to. Would absolutely recommend!"

"Jess was AMAZING. She and her team were super communicative and provided us with the information we needed to make informed decisions. The value of their kindness, dedication, and professionalism were actually among the main reasons we decided to choose Movement, even over other lenders that may have had better rates. The experience from a customer perspective was just phenomenal."